As I’m sure you are aware, yesterday Governor Baker directs the closure of all non- essential Businesses. We are pleased to report that the list of “Essential Services and Workforces” includes “Construction Workers who support the construction, operation, inspection, and maintenance of construction sites and construction projects (including housing construction)” as well as “Commercial retail stores that supply essential sectors, including . . . hardware and home improvement” and including local and state inspectors.
What We’re Doing to Keep the Community Safe Without Sacrificing Customer Experience
At Professional Building Services (PBS), the safety and well-being of our customers and employees is always our top priority. We are closely monitoring these real-time, coronavirus developments and looking to experts such as the Centers for Disease Control (CDC) for guidance. As a result, we have taken several actions to ensure we are keeping your well-being front and center. We’ve had internal communication covering proper practices to prevent the spread of germs from person-to-person. We are also asking our Team Members to avoid any personal contact such as normal customs to shake hands when greeting a customer, to again, limit any potential exposure. If our team members are not feeling well, we are requiring them to stay home and not allowing them on the job site or to meet with homeowners. As an exterior remodeling company, most of the work that we do does not require face-to-face interaction or any need to come inside of your home.
Our goal is to keep customers and team members as safe as possible and away from any potential exposure, but this does not limit the level of service we are able to provide.
Additionally, technology enables us to begin your new project or to keep your existing project moving along with little to no physical interaction. We can deliver the same great service and personalized, in-home style meeting via video chat. We’re happy to walk you through the steps to ensure you receive a detailed presentation that will enable you to make informed decisions and benefit from the full value of the PBS Experience. In addition, we utilize industry leading technology, which allows you to follow the progress of your project using any mobile device. This essentially eliminates the need to have personal contact with any of our crew members while keeping you fully involved in every step of the process. Your Project Manager and Project Consultants are only a phone call or text away to address any questions or concerns.
We also provide homeowners with several great financing opportunities. You can pre-qualify for our several great financing opportunities (with no-interest options and zero pre-payment penalties) by clicking here.
May all of you stay healthy and find a reason every day to remain thankful and hopeful.
Peter Ciaraldi, Company CEO